Victoria's Secret & Co. requires each factory to have an effective grievance mechanism in place for workers to file questions or grievances without fear of punishment or reprisal. The factory must adequately demonstrate that a grievance system is available and workers' complaints are responded to and recorded in a timely manner. Les boîtes de réclamations et les formulaires de réclamation qui ne donnent lieu à aucune action ne sont pas conformes, et nous demandons à l'usine de mettre en place un mécanisme efficace dans les 90 jours. 

In addition, we encourage suppliers to conduct worker engagement programs and projects to effectively build the relationship between management and workers in each facility. Recent examples include RISE (Reimagining Industry to Support Equality) and Pacific Links’ Factory Awareness to Counter Trafficking. To read more about these and other initiatives some of Victoria’s Secret & Co.’s key suppliers are undertaking to improve the lives of their workers and greater communities, visit our Featured Partnerships section.